• Feb 16, 2021 - Feb 16, 2021
  • 8:30 am - 3:30 pm

School resource officers and school personnel spend much of their daily activities in communication with students. This course will provide participants with a foundation in strategically communicating with juveniles. Topics covered include using active listening skills, rapport building, verbal judo, teen brain development and de-escalation tactics for use in dealing with conflict.