School resource officers and school personnel spend much of their daily activities in communication with students. This course will provide participants with a foundation in strategically communicating with juveniles. Topics covered include using active listening skills, rapport building, verbal judo, teen brain development and de-escalation tactics for use in dealing with conflict.
• This class is 6 hours.
• Class hours are 8:30 a.m. to 3:30 p.m.
• This class is available at no charge.